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Getting Started

Quick steps to charge, record, and set up your iSpyPen.

Why Are The Clips On My Device Saved In 5 Minute Increments & What Is File Integrity Preservation?

Legal StatusIt is the responsibility of the Buyer (not the distributor), to ascertain and obey all applicable local, state and federal laws in regard to possession and use of any items listed on this web site. Consult an attorney or law enforcement p

What happens if I haven't received my order?

If you have not received your order, please contact our customer service team for assistance. We will investigate the issue and provide you with an update as soon as possible. Our goal is to ensure that you receive your items in a timely manner, and

How Can I Switch My iSpyPen Pro X's Memory Card?

The iSpyPen Pro X is conveniently designed to contain an interchangeable memory card that can be adjusted to suit your capacity needs. It is important to know that you can upgrade your memory to up to 128GB at any time after purchasing; reach out to

Where can I download a user manual for my iSpyPen Pro X?

Thank you for your order with iSpyPens.com. Here are several documents to help you with your new product.

How do I record audio only?

The iSpyPen Pro X was designed by our team with simplicity in mind; the interface and use of the pen have one central function: to record full HD video and audio simultaneously. To record video/audio, simply follow the instructions found here. To ext

How do I know when charging is complete?

When charging is complete, you will notice a solid blue indicator light. To turn off the indicator light, press the control button once.

How do I update the time stamp?

With the iSpyPen Pro, you are able to easily display or hide the timestamp with the month, day, year, hour, minute, and second. In addition to this guide, please find an accompanying video below. Option 1) To hide the timestamp download this file (cl

How do I know if my iSpyPen Pro X is charged?

We recommend using a computer, Portable Battery, or wall powered USB to charge your iSpyPen Pro X. When you plug the pen into the USB port, you will notice that the indicator light illuminates. The indicator light contains a red and blue LED. The red

How do I record video on my iSpyPen Pro X?

Recording video on your iSpyPen Pro X is easy. After charging the device, simply press the control button for approximately 2 seconds, until you see the blue indicator light blink twice. You are now recording HD video. You can stop recording by click

How do I use my iSpyPen Pro X?

Getting started is easy!

How long can I record for?

The iSpyPen Pro X contains a rechargeable lithium-ion battery which is designed to record for 60-75 minutes without a power source. You also have the option of using the iSpyPen Pro Extension Cable and Portable Battery to charge the camera and record

How to capture text on a paper?

You can check this video for more information about the iSpyPens capturing text on paper: https://www.youtube.com/watch?v=BitBioLx_jo

What type of device should I use to charge my iSpyPen Pro X?

Make sure to use the Portable Battery offered on our website, a computer USB port, or a charging adapter that doesn’t exceed 3.7V output. Note: Only use a 3.7V volt battery charger, or it will damage the battery on your device.

How do I take pictures with my pen?

The iSpyPen Pro X was designed by our team with simplicity in mind; the interface and use of the pen have one central function: to record full HD video and audio simultaneously. To record video/audio, simply follow the instructions found here. To ext