The blue indicator light won't turn off. Is my pen malfunctioning?Updated 9 months ago
Rest assured, this is not a sign of a malfunctioning unit. A solid blue indicator light illuminates when your iSpyPen Pro is completely charged.
Press the control button 1 time and the light will turn off. You are now ready to record more videos.
If this doesn't resolve your issue please review these steps:
Rest assured, a solid blue indicator light means your pen is functioning but might need to be reset due to an operational error. You will know that your pen needs a reset if the blue light doesn't turn off by pressing the control button once.
An example of an operational error includes charging your pen from a source above 5 watts (an Apple certified USB charger). We highly recommend using your laptop computer which has an output of 2.5 watts.