iSpyPens Support

<p>Thank you for your order with iSpyPens.com! Rest assured, a solid blue indicator light means your pen is functioning but <a href="/hc/en-us/articles/360034303593-How-do-I-complete-a-Factory-Settings-Reset-" target="_parent">needs to be reset</a> due to an operational error.</p>
<p>An example of an operational error includes charging your pen from a source above 5 watts (an Apple certified USB charger). We highly recommend using your laptop computer which has an output of 2.5 watts.</p>

Thank you for your order with iSpyPens.com! Rest assured, a solid blue indicator light means your pen is functioning but needs to be reset due to an operational error. An example of an operational error includes charging your pen from a source above

The blue indicator light will not turn off on my iSpyPen Pro. What do I do?

Support

How do I use my Color Customization Kit?

Why Are The Clips On My Device Saved In 5 Minute Increments & What Is File Integrity Preservation?

How Do I Use My Instant Playback Adapter With My Android?

How do I install replacement ink cartridges in my iSpyPen Pro?

How Do I Playback My Files On A Chromebook?

How Do I Repair A Broken Pen Clip?

How Do I Use My Plug And Play Adapter?

What happens if I haven't received my order?

How Do I Use My Plug & Play Adapter?

How Can I Switch My iSpyPen Pro's Memory Card?

Is my spy pen an iSpyPen Pro?

Where can I download a user manual for my iSpyPen Pro?

How do I take pictures with my pen?

The blue indicator light won't turn off. Is my pen malfunctioning?

How do I record audio only?

How do I know when charging is complete?

How do I update the time stamp?

How long can I record for?

How do I know if my iSpyPen Pro is charged?

How do I record video on my iSpyPen Pro?

How do I use my iSpyPen Pro?

What type of battery does the iSpyPen Pro contain?

How do I complete a Factory Settings Reset?

The blue indicator light won't stop flashing. What do I do?

How to capture text on a paper?

Nothing is showing on the screen. Can you help?

Why do I hear a shaky noise on my pen?

The SD card got stuck. What should I do?

Why is my pen only recording for a few seconds before stopping?

Why is my spy pen flashing red repeatedly when I try to record?

What type of device should I use to charge my iSpyPen Pro?

The blue indicator light will not turn off on my iSpyPen Pro. What do I do?Updated a year ago